Returns & Exchanges
At Kegland, we want to ensure your brewing and home beverage experience is seamless, which is why we offer a 30-day return policy for unused items in their original packaging. Whether you have changed your mind or received a faulty component, our team is dedicated to resolving your request quickly and efficiently.
Return Process
- 1.Initiate Your Request
Contact our support team via the online portal or email with your order number and photos of the items you wish to return.
- 2.Secure Packaging
Repackage your items carefully in their original boxes to ensure they are not damaged during transit back to our warehouse.
- 3.Shipping and Drop-off
Affix the provided return shipping label to your package and drop it off at any authorized courier location.
- 4.Inspection and Refund
Once our technicians verify the condition of the returned goods, we will process your refund or store credit within 5-7 business days.
